CALL US: 888-785-7288, INTERNATIONAL: 415-682-8685, MON-FRI 9AM-4PM PST
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Contact Us

Office Business Hour 
Monday to Friday: 8:30 am to 5:30 pm Closed on Saturday & Sunday 
Mailling Address: 
1600 Noriega Street
San Francisco CA 94122 
Phone: 415-682-8685

 
Sales Department 
Monday - Friday 8:30am to 5:30pm PST
1-888-785-7288 (USA)
415-682-8685 (International)
Sales@lcdparts.net
Customer Service 
Monday - Friday 8:30am to 5:30pm P.S.T.
415-682-8685
info@lcdparts.net
Tech Support 
1-415-682-8685 
Monday - Friday 9:00am to 4:00pm P.S.T. 
techsupport@lcdparts.net

General/Sales Help Topics
Shipping and Delivery
Orders receive on 3:00pm PST or earlier will be ship at the Same day During our normal hour.
Orders receive after 3:01 pm PST will be ship on next business day.
Orders receive on weekend will be ship on the following business day.
Delivery Time:
4-6 days for USPS Air Mail (Domestic)
6-29 Day for international Air Mail.
Note: it is usually take between 4-10 working days for Canada customers Optional delivery is available for domestic customer (USA Only)
Reviewing/Changing order
Changing an Fulfilled Order before It Ships
Most orders you place on http:store.lcdparts.net enter the shipping process very quickly, so we can get your items to you as soon as possible.
Orders already in transit cannot be modified.
First, obtain your order number and call 1-888-785-7288 before 2:00PM PST during our normal business.
Cancel Order by email
Login My Account
Click Add Request at My Last Request (30Days) Tab
Select Cancel Order on Department Drop down list
Enter Cancel Order on subject
Click Submit Request

Cancel Order by Phone
Obtian your order number
call 1-888-785-7288 before 2:00PM PST during our normal business

Reorder
Login My Account
Find your order number at Track your Recent Order Tab
Click reorder

International Orders
International Shipment by DHL Due to our shipment volumes, DHL had offered us a much deeper discount rate for all international shipments. The delivery time is much shorter then EMS; typically 2-6 days worldwide. The cost is almost the same EMS, you will see the real time quote before checkout. The shipment status also can be track online at www.dhl.com
Tracking Shipments
Login My Account
Find your order number at Track Your Recent Orders Tab
Click View Detail
Click Tracking Number to see the shipped status

If you can't find your order number, Please click View All to see all your orders
Find your order number and Click View Order Click Tracking Number to see the shipped status

Return and Refund/Requesting a RMA
Login My Account
Find your order number at Track Your Recent Orders Tab
Click View Detail
Click Add New RMA
Select reason for return on dropdwon list
Enter Commonif there is any
Click Save RMA
A RMA Number will be issue within 24 hours
Note: All return for refund is subject to a 15% Re-stocking fee. Shipping is not refundable.